No, I am very pleased with Dr.Guard and her staff.
Thank you very much.
A caring human in the office squeezed me in with Dr. Guar in BH between a surgery and a photo shoot and at the end of the day, on an emergency basis - and still she took her time, was calm and thorough, and never made me feel like I was an inconvenience. She was reassuring and detailed. Whether in the Santa Monica office or in Beverly Hills, the staff is welcoming and they put you at ease. This is rare in medicine these days. Thank you, Dr. Guar and support staff!
My only small complaint would be that I was early for my appointment and it took over an hour to see me.
Everybody is very friendly and helpful. The doctor listen to all my questions with care and respect. I am very greatful for all your help on my recovery.
The entire staff is AWESOME!
No additional info
Love Dr Guar ! Kind and so knowledgeable
Very professional and on time.
The office is clean. And the staff are lovely.
I am always very impressed with the doctors and staff.
The Doctors here are extremely knowledgeable and very helpful.
No. Everything went smoothly. Thank you.
Fantastic doctor!!! Polite and efficient staff
Dr. Gaur is an outstanding doctor and person. She wants the best for her patients to improve their eyesight . I highly recommend her ; she is very professional and a kind person.
I just recommended Dr. GAUR to my friend Kathy...and also to her husband who is recovering after 3 cataract surgeries that went wrong. But this survey is about Dr. Harris and my first post cataract folloup. Dr. Harris is top notch and I'm glad she's on my team. Knowledgeable, clear, good listener, highly professional, friendly and treated me like a VIP. Love her. Love Dr. Gaur.
All of your staff are wonderful!
The Service and the Doctor was Excellent as always!
Everybody was very friendly and very professional wonderful place
thank you for taking care of me
Overall happy with the service
They made it a pleasant experience.
everything is good and I'm happy i found her. .
I’m VERY pleased with the entire experience, and my vision is better now than it’s been in who knows how long. Thanks to the entire team!
I like it and will recommend it to my friends.
I was her last patient and Dr Guard was tired the technician and counselor were excellent.
Main reason for not continue with you is distance and prize. I also got the impression that it was mass production and records were not impuct directly in computer.
Wait times were unusually high this time. Spent 45 minutes in the waiting room and then another hour in between when the initial exam was done and when the doc actually came in to talk to me about it.
I was charged $160 for my visit even when my insurance card shows my copayment should be only $60.00 I mentioned this to the front desk and couldn’t give me an explanation of the $160 charge,
Great and thorough visit
Still the BEST!
Dr Gaur always takes the time to discuss her findings and explain any implications from them. I appreciate that she is always happy to answer any and all questions and that she is so thorough.
It's very stressful sitting in the waiting room. It would be helpful if people in the waiting areas were not permitted to play music or content on their phones out loud (very very loud & annoying). They should be required to use headphones or ear buds, especially if they seem to be somewhat deaf. One is anxious enough before surgery or similar procedure.
Well I hope my procedures go well. The first visit was good 👍
Dr guar was wonderful.
I was seen by both Dr Assil and Gaur. I was happy with both. At first it was thought that I might have glaucoma which fortunately I do not. Dr Gaur says toric lenses will yield the best result. I am still debating with myself if the extra cost will be worth it. I sorta would like to speak to her again.
Dr. GAUR IS MY HEROINE
I will fill out after my second surgery on 4/9/2026
I always enjoy my visits to Dr. Gaur's office. Everyone is professional, kind and very attentive.
I was recommended a procedure for dry eyes - which is remarkable - however to my dismay it was nearly $3500 and my insurance is questioning payment. I wish it was upfront with the high cost. I should have asked, however, I was swept into the excitement and I did not expect it to cost several thousands dollars.
I hope my insurance covers most of this cost because this will set me back financially. This may not be the proper forum to bring this up and depending on the outcome I will contact the proper channels. I do appreciate the opportunity to express my concerns on this survey.
Regards,
Teruko Burrell
Dr. Gaur was recommended by my sister, Joyce Whitehead, who stated the services were exceptional. And she was correct. I found the support staff and both doctors extremely knowledgeable and very patient with my questions. My only reservation is that when I met with the team member to possibly schedule cataract surgery, a new recently approved light adjustment procedure -- which was recommended -- had not been priced yet. As the cost would not be covered by insurance, this information would have been very helpful. I am still deciding if that procedure and the accompanying cost (still unknown) and travel required are my best options.
Dr Gaur is exceptional.
Aaron is great
Sharron was responsive and helpful
Being a patient of Dr Guar has been wonderful!She and her staff are always professional while tending to my optical needs
Staff is always wonderful and knowledgeable. Dr.Gaur knows my eyes very well. I’m confident she is on top of things. As well as all technicians and assistants. I’m happy to have such great care of my eyes and vision.
As the kids say today…
You be da bomb. 😁
The abpve answers say it all
Thank you for taking care of my eye needs. Special thanks to Sharon, Dr. Harris and Dr. Gaur ❣💐
great work thank you
Dr Gaur and Carlos are phenomenal. I felt like I couldn’t be in better hands.
I have been a patient for nearly twenty years and all the doctors are excellent and thorough.
Sometimes the wait is annoying.
I was left sitting in a room for over half an hour, waiting for Dr I guess…No communication from anyone the entire time. Finally had to step out of the room and hail someone down! Dr came in about 10 minutes later.
Always a pleasant experience, both locations.
The staff at Assil Gaur was friendly and communicative. They explained the process clearly and provided plenty of options for financing.
Most caring doctors and staff
Everyone with whom I've had contact with at Assil Gaur has been great.
I can't remember the assistant who did some images was great. As was Sharron and Dr Gaur.
While I get called into a room shortly after arriving, I continue to wait a long time (45 min.) to see the doctor. I mentioned it to her but she had no explanation.
I went in for a few different reasons. A glaucoma check, allergies and dry eyes. Dr. Gaur was able to treat my dry eyes and my allergy eyes. My eyes haven't felt this normal and good in a very long time!
I love Dr. Gaur and recommend to everyone!!
love my doctor but i did not like the beverly hills office- seems dirty and out to date- I will be returning to her santa monica offices--thanks for asking Joe Loving
Outstanding customer service -
We’re very happy with your excellent Doctor Guar and staff!
The procedure went well. I was expecting the eye laser to be a little uncomfortable, but I didn't feel anything. Dr Gaur MD explained what she was going to do in layman terms. I have no problem having my other eye done. Thank you Dr, Gaur.
No better staff, no better doctors anywhere!
The staff are always kind and patient! Dr Gaur is thorough and very knowledgeable!
All was perfect
I had gone there to get a second opinion for my Cataract surgery, and was very pleased to get the service which I received from the Doctor and from the Nurse.
I will highly recommend this Assil Gaur Eye Institute.
My wife and I tell EVERYONE......world wide...
ASSIL IS THE B E S T BEST BEST EVER!
Professional, courteous staff,
Everything went smoothly and efficiently
Very kind staff and doctor. I was pretty nervous about the testing, and I felt very much at ease while it was going on, and while I spoke with Dr. Gaur.
The staff were very helpful, beautiful office. Dr Gaur diagnosed my problem and recommended a referral to a different surgeon that specializes in the particular surgery I needed.
Excellent care so far
Happy women's international day to you.
Thanks Dr. Gaur.
Dr. Gaur and staff are great!
Very important Dr.Gaur really knows every muscle and the face inside out.When she does my Botox.Its perfection.
Dr.Gaur is meticulous and compassionate too.
Great, as expected.
I would have liked more info about the various outcomes I could expect
Too long of a wait
+The staff took excellent care of me because I can see well! From the surgery scheduler that booked my surgery dates and pre-op request to my primary doctor, Alaska Graddy; to Sharron Hickman who explained my medications and provided a detailed table in writing to follow throughout the required time. I called Sharon a number of times and she never sounded too busy to help me with my concerns.
I was very careful to do the eye medication allowing 5 minutes between the different drugs. However, I was surprised that the nurse, Lorraine, did not allow a wait time on the morning of the surgery between drops. Eye drops of medication was entered one after the other no wait period.
It took a while for my husband to come, so I was the last or second to the last to be picked up. The surgery area was empty. He said he came as soon as he was called. The LVN, Janice, I believe mentioned that this was my second time which confused me. I believe the record she was referring was from a glaucoma procedure done at 90210 a earlier period, not cataracts surgery. So I was sure I got a full review of what to do when I got home, but given the folded instructions. Dr. Applegate took care 👍
A very pleasant & professional office in Santa Monica. The staff is very thoughtful. The office location is very convenient for me.
Both doctors were very helpful and informative. Very efficient process.
It was my first time seeing an ophthalmologist.
Thank you for the amazing care.
Excellent care as always
Very appreciative of Dr Gaur and Sharron.
See Yelp review.
Waiting room is very busy and sometimes difficult to find a place to sit together with spouse.
Parking in Santa Monica is not as plentiful as at the Beverly Hills facility.
Dr. Gaur has been doing a great job with my eyes!
Keep up the amazing work. I'm telling all my friends about this place!
Always feel well taken care of!
impressive office. i have recommended to others.
My total time at SM office on feb 13 was over 2 hours. Otherwise, all was fine.
Very professional and worthy of trust.
I feel blessed to have found exactly the right doctor who was not only top notch technically but also communicative, kind and thoughtful. How rare this is in these crazy times! This ‘Doc’ is the real McCoy, better than 5 stars! From introduction to surgery and follow up, every
Aspect of care was terrific! In 83 years, I have never written anything as glowing about any situation. This was very special!!
everyone is nice, and comforting, and professional.
Thank You for your service!
It was my first visit to Dr. Gaur and she explained everything clearly and patiently to me.
For my initial first-time visit, the experience was great. I have an upcoming appointment on March 6th which will further allow me to evaluate the service.
My visit was successful and I will be attending my follow ups.
A thorough and efficient visit
Everything was very professional. I had a nice and warm visit.
The wait time was a bit on the long side...
Everyone i came in contact with was top notch front desk, techs, doctor, great office.
Wait times between different techs could be improved. But the good part is they are very thorough and as a patient you never feel rushed and they are very detailed in their exam.
I was charged the wrong amount for my visit. I told the front desk what the copay should be. They told me I was wrong and that there was a deductible. When I contacted my insurance company, they told me I was correct and had overpaid. I called the billing department to let them know. They said once the insurance company had paid its portion, I would be reimbursed for the overpayment. That still hasn't happened. I get that insurance can be tricky, but I would still like to be reimbursed for my overpayment.
Doctor Gaur is pleasant and professional. I am extremely satisfied with Gaur Eye care and Doctor Gaur.
Always a wonderful experience! Beautiful office and a wonderful staff
First staff for first surgery was excellent, warm and helpful.
my blood pressure was 130 over 60
seconnd staff of initial nurses, the nurse was new to you, hesitant, very nice, but uncomfortable. she was a very nice, new girl on staff
my blood pressure went up to 190.
That staff in general was not very caring, warm or fuzzy, as was the ffirst staff.
Dr Wong was great, super competant, had it all together- just the early staff did not.
I am very happy with Assil Gaur Eye Institute
I feel very relaxed and comfortable with there service.
Friendly and professional staff; I love the waiting room I feel like I am in a 5 star hotel
Also when I first had the blurry vision they saw me right away
she the best of the best
I was a bit apprehensive about the surgery primarily because I would be awake. Dr Gaur assured me that I would have no pain. She was right! I was entirely comfortable during the procedure. The pre-op and post-op staff also took very good care of me!
Thank you for a painless experience!!!
Essie Wilson
world class doctor and staff. would not go anywhere else. Why go
to someplace else when the best in the world are here in Beverly Hills.
Appreciate the clinical knowledge. Thanks.
Your office is very thorough and caring. I wish the wait time was a little less, but the environment is lovely and the nurses are very kind and helpful.
Not at this time.
No, everyone and everything was great!
Great! Excellent, kind, caring personable service every time from the entire team, especially Dr. Gaur.
Feel very confident and comfortable with Dr Gaur.
Dr, Gaur is always amazing.
Excellent experience with entire staff.
Long waits but excellent care
I go to the Santa Monica office and have always been well cared for there by Dr Guar and technicians.
Doctor was great, I had good first consultation at Assil Guar
Excellent service 👌🏻 I highly recommend Dr. Gaur. She is very professional and friendly.
My appointments are very thorough. All of my questions are always answered. Every appointment is a pleasant experience
I trust the Dr's at assil guar.
Staff great. Good care
Thanks for all you do!
always good care and seen in a timely manner
I have the feeling you book too many patients per hour, or per half-day, or per day. That's the only reason I gave a 9 instead of a 10. As far as I can see, you still give each one of us marvelous attention and care.
I don't think you are booking twice too many patients, but a few too many per unit of time.
I am not requesting any follow-up.
I am very disappointed with my original surgery counselor and the lack of follow through, lack of contact, and lack of important documents being provided. I had to reach out to Aleasha Grady on several occasions for information due to the lack of communication and information from my counselor - who not only missed an appointment, did not send documents or call as she promised, and then just disappeared without turning over my case to someone else. Thanks goodness Drs Daur and Assil and the surgery center 90210 were so superb.
The Doctor and staff made this experience a good one !
Staff and Doctors are kind compassionate and caring!
I have no complaints
Dr. Gaur is a true professional.
Absolutely loved the staff at the surgery center. Every member was caring, compassionate and comforting!
Dr. Gaur took care of my me in such a way that I do not have enough words to describe her. She performed Laser and the surgery was a total success. I am very thankful and satisfy!
Juana "Kika" L. Elias
Love Dr. Gaur and love the Assil/Gaur Eye Institute!
Always top notch professional care!
Everyone was extremely helpful and didn’t want to over sell things not needed
Dr Gaur, and the entire team, are true professionals, with top medical expertise and great communication skills, enabling them to deal with a wide range of patients (age, etc).
I could not be happier.
For some reason I received 3 statements in November and December for the same date of service. I paid the first one right away.
Great crew/staff! Always on top of changes and very friendly.
Dr.Gaur’s knowledge and professionalism is impeccable. But his patient care and thoughtfulness shows her true characters. Thank you Doctor Gaur!
The care at Assil Gaur is amazing
I saw Dr Gahr my first time seeing her. I was truly impressed. Feel grateful for her knowledge experience and the way she communicate communicated was excellent. She even sent me an email to confirm what she had told me. Thank you very much Dr. Gahr
All good as I have been treated very well.
Dr Assil highly recommended to the other patients who truly need to be treated so kindly professionally greatly Specialist ! Regarding his Staffs they’re definitely respected Completely
Dr. Gaur is very interactive and friendly. She carefully answered all questions I had.
very happy with Dr. Gaur and your staff!
Previous glaucoma eye drop caused drowsiness. Dr Gaur MD changed
to a different drop that is working out well.
They were fine except for the 2 hour wait for my appointment!
I have nothing negative to say about the Asyl Eye Institute. All my experiences have been very positive. I like the doctors, whom I trust implicitly. The staff is always friendly and courteous.
Dr. Gaur and the staff members at the Santa Monica office are very professional and personable. They truly want what is best for the patients and goes beyond what is asked or needed.
Highly recommend Assil Gaur Institute.
It would be nice if we could get validated parking for 2 hours in the nearby lot.
Very impressive staff throughout the Institute. A diverse staff that truly represents a beautiful rainbow.
I love the staff
They’ve done their best to help me.
After seeing two orher surgeons, i chose Dr. Gaur ...she impressed me with her diagnostic acumen....she explained procedures, choices, and her fact-based action plan for my eyes with clarity, kindness, friendliness, and with a desire to do what's best for my particular situation. Very professional and personable. DEFINITELY, a top doctor who took the time to call me when I had numerous questions post first visit when she also allayed my trepidations about cataract surgery for someone ( like me) with thin corneas... despite my my first visit when i did wait for over an hour in the exam room before i saw the doctor, i chose Dr. Gaur....bec I want the best....Big shoutout to the physicans asst (optomologist??) At my first visit who took measurements; was highly communicative, impressively thorough and also reassuring. . Sorry I forgot his name. Scheduler Nailyn was knee deep in a backup of clients on the day of my first visit, and it did take a week and a half to get to get back to me regarding costs and to schedule a second visit. But she's great at email and followup once she did get back to me. She's now respectful of my time and a joy to talk with.
great doctors great staff my procedure went so smoothly
The big issue for me is the wait times.
There always seems to be a really long wait way past the actual appointment time set.
Thanks DM
Dr Gaur is the best and her staff is professional but friendly.
It is really terrible how long patients have to wait to see the doctors. My last appointment took 15 minutes and I was there for an HOUR AND A HALF. It's not okay. The scheduling system you have set up is not fair to make patients wait so long. How many people do you schedule for the same appointment time? The Beverly Hills office is worse and so I switched to the Santa Monica location several years ago and schedule for immediately after the lunch hour to avoid having to wait. Yet, there I was sitting in the lobby forever. I simply can't take a half day off of work to sit in the lobby for a check up every 6 months. You should take time to figure something better out. It's nuts and frankly, feels discriminatory towards older patients. (I am always the youngest person in the waiting room and I feel like the older patients don't say anything).
Busy office, but I feel that I am in great hands with Dr. Gaur. I did have to wait in the waiting room for quite a while before they put me in the exam room.
Great office, very nice staff
The best Dr and staff around.
Great personal care
I am very satisfied with the facility
I really appreciated my very thorough cataract consultation with Dr. Gaur. She answered my questions about glaucoma and I was happy to hear that I don't have it. She discussed my astigmatism, density of lens and size of pupils. She also explained that my optic nerve was healthy but enlarged in both eyes and would need to be monitored. And she explained her lens choice for me and why it would be better than others. Her assistant (so sorry, I've forgotten her name) was very knowledgeable and helpful and answered more questions and explained the surgery process. They spent a lot of time with me and I felt they were very caring and competent. I'm putting my surgery on hold until Spring when my schedule opens up. Thank you Dr. Gaur and staff!!
Dr. Assil
Is the best!!! Have a wonderful holiday! Gayle Bernstein 🩷
I appreciate all the attention and concern from Dr. Gaur and the staff
of Assil Gaur.
Thank you.
My first visit was very informative.
I love walking into your suite.me feel very sweet
It makes
Very professional and take their time with their patients
Always willing to explain any questions in detail.
Aimee
My wait was not too long.
Great doctor. A pleasure to see. Thanks.
Dr. Gaur and Dr. Natalie have shown more than just a professional approach to my care. I recently had a very urgent situation and they made time for me, gave excellent recommendations, and we’re warm and interested in my personal situation as well as my condition. The best!
Very professional and very detailed and thorough.
Best Eye Care in the world !!!
Everyone is professional, knowledgeable, and kind.
Best eyecare in LA
waiting time too too long till see dr
I live 30 miles away from the practice so my challenge was arriving on time. But the care was very good once there!
Loved Dr. Gaur how she was caring kind and did an amazing job
Thorough at explaining any potential issues and benefits. Also provided a referral for another provider with a different specialty. She is phenomenal at her craft. Definitely will recommend her to others.
The care was terrific
Doctor Gaur and the staff are always patient, answer all my questions and concerns.
Typical great care
Have for many years felt sense of personal care from Dr. Gaur, Aaron & Alisha.
The doctor and staff are very attentive and helpful every time that I go in to the clinic so I will higlly reccomend Assil-Gaur to anyone.
Just a little far.
It would be a huge plus if we could get someone answer the phone and not just leave a message and wait for a call back. Most of the time we’ve missed it.
great doctors great staff
Great service. Thanks.
Sometimes the wait time is too long though.
I appreciate when the doctors see me on time without extended waits.
She was lovely and helpful.
I would have liked a more frequent follow up because my eye pressure is higher now
I love being treated by Dr. Gaur and her associates. Everyone is very caring and professional.
I really appreciate of Assil gaur eye institute
Very good service 🙏🏽
I wish I would have had a better handle on the parking situation. Didn’t realize building parking was so expensive and there’s no validation,
Biggest problem with this office is the waiting time, from the time that you have your actual appointment and the time you actually get to see someone relative to your appointment.
I truly appreciate Dr. Gaur’s care—she is calm and gentle. Her assistant was also very kind and thorough.
Mr. Aronofsky was extremely helpful with my insurance issues.
Overall, I had a very pleasant experience. Thank you.
not at this time
Keep up the good work
Dr. Gaur is as good if not better than Dr. Assil and I have tremendous respect for both of them.
They both take patient care to the ultimate level never seen anywhere else.
Thank you Dr. Gaur and Dr. Assil !!!
The staff at Assil Gaur are so warm and helpful. I've had multiple appointments with Angel and Dr. Gaur and they have been amazing.
Positive experience all around, from checking in to checking out. I feel like I'm in good hands there.
This isn’t about the staff or Dr Gaur who are always attentive.
I’m told I’m in need of cataract surgery but due to my insurance the lens that are available to me aren’t as effective as ones that would cost me extra $4500 for each eye since my Medicare and Medical Insurance don’t cover the above cost. For this reason I am reluctant to go ahead with the cataract surgery available to me.
Everyone is wonderful!
This is the most aesthetically beautiful doctor's office I've been to, and I was surprised by how much that took the edge off what's usually somewhat nerve-wracking. Even little things like dim lights in the exam rooms makes a big difference.
KEEP UP YOUR GOOD WORK
The staff at Assil Gaur feel more like friends as they are always friendly, knowledgeable and go out of their way to make your experience positive, whether prescription or eyewear related.
Dr Guar is just a very nice and caring doctor. She answers all questions and never makes me feel rushed.
Kind and efficient
Thank you for taking care of our whole family. 4 generations. My Dad, me, my daughter and my grandson.
Staff is very professional, warm and friendly!
Dr. and staff all very professional and qualified.
I do not have a bad eye. Both of my eyes are good. I love both. One eye, yes is just injured, not bad. Please do not call my eye bad, it is good.
Thank you to the staff for being very loving and takin care of patiens like a family. I am very greatful for the care tha each and everyone of you put in me while I was there.
THANK YOU!!!
Assil Gaur Institute is well operated and I have recommended them without hesitation. Dr. Gaur personally perform my cataract surgery and I couldn't be happier with the results.
Dr. Guar takes a personal interest and does her absolute best to help. We're very appreciative!
Nothing at this time
I’ve already recommend you to a colleague, they’ve had their visit and loved the experience as well.
Each visit is marked by courteous and attentive service from all staff members. Even when the schedule appears busy, appointments are conducted in an unhurried manner, allowing time for all of my questions to be thoroughly addressed. Attending appointments is consistently a positive experience. I would like to extend my sincere gratitude to everyone involved.
Everything is good including office personal
Dr Gaur was great.
Keep up the good attitude and personalized care. I am grateful to Dr.Gaur for the support and care I get every time I visit Assil Gaur clinic
Always happy with the level of expertise here. I feel confident that I'm getting the best care possible. Thank you!
Way too much space in the lobby. Otherwise I loved everything about my visit.
Excellent Service. Extremely please with the care I received. Highly recommend
Stacey, Dr Gaur, and Aleasha were great to deal with. Very professional and friendly.
I, a retired MD, love your medical care. But you've asked for "anything else", so here is my only criticism, and it has nothing to do with the medical care. It has to do with the waiting time *after* all objective data had been measured but *before* Dr. Sodhi Gaur reached me to render her excellent care. Sitting in the exam room and "waiting for the doctor" a long time suggests that you have overbooked her. Yes, it's *your* administrative fault, not Dr. Sodhi Gaur's medical fault. Of course it's possible that there was one particularly complex patient who took an inordinate amount of time, but the scheduling has to "expect" that to happen. I'm not complaining for myself -- I was happy to wait for her excellent evaluation of the data, further questioning, and superb care -- but something's wrong with "patient flow". Perhaps you need to book 5 patients per hour instead of 6, or 4 patients per hour instead of 5, or 7 patients per hour instead of 8, etc. Thank you for the opportunity to comment.
I absolutely Love Love Love Love Dr. Gaur. She’s So Kind and Caring and my eyes are Excellent Thanks to her.
I live in Huntington Beach and the drive for me is 2 hrs but Dr Gaur is well worth it. She’s the Vest!! Thank You Dr. Gaur
Very professional doctor and staff.I found Dr Gaur to be top notch in her field.
Only complaint would be the fact that when scheduling the appointment I was not informed of the need to dilate my eyes causing the need for a return visit, basically just for that. Also I wasn’t informed of the length of the visit.
Otherwise very happy with the office
I greatly appreciate the excellent care I have recived at Assil-Gaur
Dr. Gaur is the best- kind, thouroughly knowledgable and professional. I feel very fortunate to be a patient of hers !
Three generations of family have been expertly taken care of here.
We love Dr. Gar and Aaron!!!
Dr. Gaur and her staff are amazing kind gentle thorough. They are amazing group. 💜
Always great service
I have had the very best eye treatment and exams from this team for over 30 years. Our family has been the beneficiaries of this excellent team and I highly recommend Assil Gaur Eye Institute for any vision and eye care needs and or concerns.
During my visits this year, I noticed that wait times have been greatly reduced.
Dr Gaur is very professional and knowledgeable! I am lucky to have a Doctor who is so caring and thorough. I appreciate her solution orientation!!
The support staff is kind and helpful.
You have my trust!
I felt I was in good hands. Everything went smoothly; from checking in to see in the Dr.
I am thankful that the opthamologist found a problem and recommended that I see a Retina Specialist. Luckily, I went next day to the specialist.
She is very knowledgeable and explains concepts in a clear and detailed manner.
Dr. Gaur is attentive, exceptionally knowledgeable, patient and a gifted doctor. I have referred her to others numerous times.
My only complaint is the amount of time I had to wait even after I was ushered into an examination room.
I trust Dr. Gaur and her staff.
Hello just need a follow up about appt. Thanks
Dr Gaur is the best!!!
From start to finish, well organized, pain free, hassle free and very excellent results so far. Thanks so very much!
Very efficient service
Love how calm the office is & how personable and professional all the staff is. Thank you.
Dr.Gaur is such a great example of compassion care.
I adore and love her.
All the staff was very courteous and attended to all my concerns .
No. Thank you.
Not sure what else to say. The service, office, medical care was all great. No complaints at all.
Thanks.
As you know the chair is attractive but not comfortable enough. The face gel to numb me got on my clothes. There should have been a protective (towel?) to keep me clean.
Everyone was very nice AND professional.
everything went fine
Dr Gaur was amazing!
Reacted quickly to a develolment with cleaning a lens to improve my sight
The scheduling of my first appointment was confusing, but once I got there I was very well cared for.
Waiting time is too long.
The only thing I would like to say I am so happy with my Dr. Gaur also the staff .
The staff and Dr Assill made this entire experience wonderful. I am so thankful I had the surgery.
Love this facility. Love the doctors and staff. I know I’m always very well taken care of.
Everything was great
Always a pleasure.
I don't understand the point of having an appointment if I end up waiting 45 minutes each time.
I had a wonderful experience.
Thank you!
Keep up the good work!
The Doctor and staff are very nice and attentive and carin to my needs. I am very greatful for all the help they provide for me. I can thank you enough.
I feel very confident that I am getting the best of care by the Assil Guar team in Santa Monica.
It was the best care ever!
Not really. Good experience.
All the staff at the office are helpful and check on you when there is a longer wait than usual.
From my initial phone call to scheduling my appointment, the staff at the Assil Gaur Eye Institute has been amazing. My technician, Stacy, was so wonderful! She took her time with me and explained everything. Dr. Gaur was kind and very thorough. I have no doubt that after my cataract surgery is finished, I will be very satisfied.
Everyone has very professional and friendly.
Kind and professional.
All the staff is very professional and friendly . Thanks
Somehow, I did not understand the importance of the post-op eye drops, and Dr. Z explained perfectly; how I need to follow the directions on the eye drops.
Thank you
After my eyes were dilated, I had some focusing problems for a few days.
I enjoyed the relaxing atmosphere of the BH office. The staff was friendly too and I feel my care was excellent.
Nothing else to report. Appreciate all your help and care!
The staff was friendly and accommodating. The only setback was a bit of a wait to see the doctor. Thankfully, I had a flexibility that day, but on a different day it would have been disruptive to my schedule.
Thank you for the positive experience!
I updated my review for Dr. Gaur a few weeks back, so I'm not sure if I'm being redundant answering this review as well. But she is the best of the very best doctors, I'm so lucky and thankful to be in her care.
Very friendly and professional staff
Good vibes. The person who did my intake and exam was awesome.
It felt a little like an assembly line. But all were considerate. Thank you.
Thank you for the care.
Excellent, attentive and professional.
Thanks for all you do!
Stay well, everyone,
Debi Jenkinson
It is always a pleasure getting my exam, everyone is so nice and cheerful!!
The service was good , staff in the back are more warm and welcoming. Front desk staff can improve on making guest feel more comfortable and valued,
No, so happy with my care
They take care of my eyes!
Every thing was great and staff were helpful.
My overall experience with the doctor and the actual facility was beyond amazing, and the work came out extremely well. I have recommended a few friends since my last visit, and I look forward to returning.
I can trust Dr. Gaur. I am getting the best treatment. Best bedside manners. Explains everything. “Oh what a relief it is,” going to the Assil-Guar Institute for my eye care needs.
all was excellent
Excellent customer service, knowledgeable physicians and reasonably priced to accommodate all patiences.
Very pleased with the service.
Thank you, Assil Gaur, for a satisfying experience.
I hope you will take care of my vision just as well in future also.
The staff is personable and professional.
Very good treatment!
Always too long of a wait
MD was very attentive to my concerns.
Everything was great, not much else I can say
There is miscommunication between different department’s staff and Drs about procedures and billing etc.
There is also bad communication when Ive asked for clarification regarding procedures. I have never had any responses from a message or email.
Always a good experience. Great docs.
Well cared for
Dr. Gaur is the best!
Double check the amount of anesthesia
Iam very great full for everything that your staff and Technicians have done for me and my eyes for the past 13 that I have been coming To DR Assil and Dr Gaur and everything that they have done for me and my eyes Thank you for the care that I have been receiving since 2013. Thank you so much💞. Diana
There isn't a doctor around that is better, kinder, more compassionate, caring, professional, empathetic, knowledgeable, or overall INCREDIBLE than Dr. Gaur. I wish she could be my doctor for everything, not just my eye care, because she is absolutely beyond any measure the best care physician I have ever had the honor of being in their care. Her amazing qualities as a doctor is only trumped by the size of her big beautiful heart. I'm so endlessly thankful for her. An Earth angel in every sense of the word! Thank you thank you thank you a million times over.
Very pleased with the professionalism and courtesy of the staff and doctors
Love your clinic
The staff and Dr. Gaur are wondeful!
Staff and doctors are the best
The team made me feel comfortable during the entire process.I felt that the exam was very thorough. Everything was explained to me.
Nothing to add
Thank you for the care, professionalism, and heart you bring to your work every day. Your commitment to excellence helps make Assil Gaur Eye Institute a place where patients feel truly seen, supported, and valued. Your work makes a real difference.
Everything was self explanatory
Long wait for first visit but worth it. Monique was very thorough and professional for the preliminary exam, she then ushered me into another exam room. Quite some time passed because it was a very busy day. Dr. Gaur arrived and was very warm and friendly. She examined my eye and explained that a film had developed and can be easily removed by a procedure called polishing that only takes a few minutes in another room.
I was stunned by the improvement and the technology available at the end of only one visit. I'm anxious for my next appointment to have the other eye done. I am now a permanent and loyal patient of Dr.Gaur.
The staff were very attentive and helpful. The doctor expleain very well about my problem and also was super helpful. Thank you for everything. I am very happy with the service.
Was very good visit as always.
I love the santa monica office!!
No further comments
If this survey is regsrding Dr. P. my I must say she is a wonderful, compassionate, professional who takes time to explain and inform the patient of their condition. She answers questions without hesitation or rush. She is great!!!
I had a new female tech. She told me that during my field of vision test there may be other people coming in the room. The test requires accuracy and concentration so I wasn't thrilled with the warning. Nobody came in but I was a little more uptight about it. The woman tech was very nice.
The staff was very friendly, professional and the office is beautiful
Amazing doctor and staff.
Always excellent customer service from the front desk, Tech and the Doctor!
The one and only issue, is that it would be very appreciated, if appointment times were honored. I always make the first appt of the day and I’m still left waiting upwards of 15 mins. Sometimes longer. Other than that, Dr Gaur is an amazing, caring doctor.
Great service. Very attentive.
Your staff is exceptional. Over the years I have been treated at your institute I've had nothing but the finest service from caring, professional and excellent people. Of course Dr. Guar, who is my caregiver, is outstanding as is Dr. Assil, who performed my cataract surgery. I can't imagine a better place to have my eyes kept in their best possible condition. Thanks to all of you.
I did have a 30 minute wait to be seen.
Great staff great doctor Dr. Gar the best I gave her the pink one and I’m like👏❤️😀🙏
The people in this office did a very thorough job evaluation my issues and resolving them.
Thank you everyone, from front desk to back staff. Especially Dr. Assil. You guys are perfect.
professional....informative....friendlyl
Dr Gaur is a very attentive, respectful, knowledgeable doctor who takes the time to explain everything she is doing while she is doing it.
Continue to offer the best care around. I appreciate the attention to detail during my entire appointment. Love the friendly and helpful attitudes from everyone who works there.
I tell everyone I know of your great services.
Just take care so we don’t wait too long.
I was surprised by the extreme difficulty (by several texts and by phone calls to both offices) to ask for confirmation of after-care questions with Dr Gauer/staff. The inquiry was how to send my my questions by email because texting is problematic visually and manually at age 92.
Ironically, today I got a voicemail call to my mobile and this feedback form on my computer. Now can some staffer tell me how send my note to the Dr. by email?
babsonthebay@gmail.com is my address.
All is good.
No, all good. Looking forward to having the other eye done so I see the same with both eyes.
Skin tag removal on eye lid. Very straightforward and don't even have any indication that it was removed.
Wait times are long, but the staff doesn't let you know that, so it is hard on a tight schedule (like me who has kids and a sitter).
This is a fantastic institution, and the physicians here are top in their field
It has been half a month since the surgery. I have completely gotten rid of the confusion of wearing glasses. My vision has gradually become clearer. But there is a halo around the lights at night. I hope it will gradually get better! Looking forward to it!
Thank you a lot !
Really appreciate !
❤️
A well run efficient medical facility
(but your decor could use an update😂)
The staff is extremely professional and knowledgeable. everyone does a great job at the office and the doctors are through and professional.
Dr. Gaur is incredible! I never thought I could have perfect vision without contacts! The surgery was fast and easy. Recovery time was quick, and I appreciate the lifetime warranty on the procedure.
No. Have recommended others to your office.
Love the service and the staff
Both times I visited I had to wait longer than I anticipated. The first time was 45 minutes and the second time was 30 mins. I think if the doctor is running more than 20 minutes behind, it wood be nice for the patient to receive a phone call.
Very pleased with the care that I receive.
Love you guys
I would highly recommend Dr. Gaur and the entire team. She has provided an aggressive treatment plan, which gives me hope that I will retain my eyesight
Her team is exceptionally responsive to any need and are knowledgeable and kind! So happy I found Assil Gaur!!
Thorough and friendly.
I enjoyed meeting the doctor and I appreciated her explanation of my issue. She was detailed and willing to take the time to answer my questions.
I have been a patient of the Assil Gaur Eye Institute for many years. I have been receiving excellent care but lately the wait time to see the doctor is unacceptable.
In the past, my ratings were not “10s” — so someone did respond to previous comments. The doctor as well as those working with her answered questions that I had been anxious about by explaining in detail the diagnosis and the procedure. Also, waiting time was significantly reduced. (Thank you.)
Excellent no complaints 😊
Very kind staff and MD.
Great doctors and great staff!
Front desk personnel is rude.
The nurse that assisted us, Stacy, was absolutely amazing!
I had a great experience. The staff and the doctor were very attentive and helpful. Thank you very much.
Wonderful experience.
If I'm being picky, I would say the front desk needs some work, though. Not as professional or friendly as I would have expected (except for Lisette). Small thing, however, given the standard of excellence the medical staff adheres to.
Dr Gaur is amazing; I've already recommended her to a friend!
I really really trust Dr Gaur both professionally and persony
Thankyou for all help
No, thank you
So grateful for your care.
Dt Gaur is best!!!
Thank you very much I'm very grateful for gift I got
Dr Gaur is always personable and explains everything. She has helped with my meibomian gland disfunction several times.
very professional and courteous staff. thank you.
Assil Guar institute has been nothing but great. Always attentive and clear. The only minor grip is that their billing is odd. There's a delay - sometimes it seems that I paid something but still receiving bills for same amount - its just a delay.
Dr. Gaur is wonderful, so knowledgeable and so easy to talk to. She takes the time to address all of your questions and concerns.
I have, and will continue to recommend Dr. Gaur to anyone who is looking for a top notch ophthalmologist!
I'm very happy with Dr. Z, Dr. P and Dr. Gaur.
I was well taken care of as always.
no. all good.
I had an amazing experience and I would definitely recommend Assil-Gaur to a friend/colleague. The staff was very communicative, nice, and caring. They addressed all my questions and concerns and made sure I was taken well care of.
Great attentive staff
I was very nervous and the Dr and staff were very kind and supportive throughout
Entire staff was very professional and comforting during the consultation.
The office is beautiful, clean and the staff and doctors are professional and friendly. I highly recommend this business.
Everyone is very nice and efficient at their jobs
No. All is well with staff and doctor.
Every time I visit the facility, I find the entire staff to be professional, kind, knowledgeable, and efficient.
Every time I have come in the past year, the wait time for my booked appointment time has been at least an hour. I have been patient, but it is unacceptable and shows a disrespect for my time.
I really appreciate the staff’s professionalism and expertise. I couldn't be more pleased with my experience. From start to finish, Dr Gaur and the staff were professional, knowledgeable, and genuinely caring.
The doctor was thorough and answered questions. The preop was a mess. Very unorgainzed and failed to call. I had to call for instructions day before procedure. Then received a call at 8:05 am to come in at 8:30 instead of the scheduled time of an hour later. I live 45 minutes away. Need to improve on communication in preop. front desk secretary on 3rd floor rough and rude, her tone is inappropriate at times with all the patients. She may be a geat multi tasker but she is not friendly, kind and professional at all times. It cannot be first time the group has received this feedback, do something before she chase all business away! Wait times are horrible. Every time I've come someone is complaining in the waiting room. It feesl like we're all given same appointment at 1pm. I was in office 2.5 hours my first visit. Get more machines or testing equipment or spread schedule out for consideration of paitnet's time.
Treatment was Excellent.
We have 100% faith in Dr Gaur and feel relieved and blessed to be under her care.
I need a team that cares about the patient. Thank you very much. I felt very taken care of. Everyone was very kind and I felt taken care of. I will be back.
Everyone was always very pleasant and professional, and I was given clear written instructions as to my procedural steps along the way towards the surgery date. The only consern that I had was during the 02-24-25 meeting with the Surgery Scheduler/Coordinator when we went through the 90210 Surgery Center 6 pages of paperwork for me to initial and sign. I found page 2 of 6 and 6 of 6 to be contradictive. On page 2 of 6 I never chose near vision after surgery, and Dr. Gaur and I never discussed monovision either that Nailyn circled and cossed off glasses, but she said that I still needed to initial that area. So, since Dr. Guar's name was not on that page as "provided by" I just accepted Nailyn's explanation of monovision that I'd have a different vision in each eye. I asked Nailyn if I could try one of those test contact lenses in the office, not to take home, and she said what I'm getting doesn't qualify for that. On page 6 of 6 Nailyn circled Option 1 - Monofocal IOL/Glasses Option and "left" eye which made sense to me, even though there was no mention of an intermediate lens to be installed which I believed would take me out 20 ft. to beginning distance vision.
The staff were very helpful and professional. I am very pleased I chose this Dr Gaur for my cataract surgery.
This is the first time I saw Dr Gaur. She is so nice and very knowledgeable. I would recommend her to anyone.
The medical assistant is the one who deserved 10 stars. The doctor told me I need Cataract surgery. I believed her but I need a second opinion. The front desk is a little rude and pushy. She wanted to charge my deductible upfront without giving me any detailed information about costs. I felt very lost about it. After I insisted, someone inside came with a phone number for me to call and ask about costs. I have an appointment with my former ophthalmologist and if it's really necessary to do it right away, I will get back to her.
Assil Gaur Eye Institute is the best!! Extraordinary care, helpful staff, and always a joy to be there. Thank you to all!!
The team at Guar Institute is outstanding. They are personable and professional, eager to make you feel comfortable. Explanations of patient care are thorough and easily understood. A great experience every time. Thank you!
Thank you for the great Service
Top notch medical professionals giving the best medical service available. It doesn't get any better.
I have found the care at Assil Guar to be very thorough and helpful.
The wait time is far too long. I sit in either the waiting room or exam room waiting for over an hour every visit when the time either a doctor or staff usually lasts 15-20mins total
They were friendly, reassuring and tended to my every need.
I have been very pleased with my treatment and I would certainly recommend Assil Gaur.
Nice place, nice people. Parking kinda *****, but could be worse.
great office and doctors
No. Every went perfect. Everyone very nice.
You guys are the best! Dr. P, Dr. Gaur, Dr. Z, Dr. A and all the staff: Angel, Alicia, Aaron......you all rock!
Everything having to do with my surgery was excellent. However I was extremely disappointed to receive a bill for $300 weeks later.
I was told I would pay $300 at my pre op appt (which I did on Jan 27th) then the rest on the day of my surgery (which I did on Feb 5th). Then just yesterday I received a bill saying I still owe $300. When I called and spoke to someone they tried to tell me that that $300 was for something else, but when I pressed on they told me I could disregard the bill. For an institution that does these surgeries all day every day I am finding it hard to believe this was a simple mistake. It feels predatory towards those who may not question a bill. Disappointed I had to fight for my money.
Dr. Gaur’s care, thoroughness, and ability to listen attentively and address concerns with empathy significantly enhance the patient experience. She ensures that you fully understand what your treatment options are and the procedures involved with your treatment. Dr. Gaur is absolutely amazing and the Assil Gaur Eye Institute definitely fosters a trusting environment.
All went well.
I always feel taken care of.
Not at this time
Everyone was kind and professional- I would have preferred a more detailed discussion on my condition- wasn't sure of why I was having pressure around my eye. The tests provided did not show anything wrong, however, there was pressure I could feel and I was hoping for some direction in any next steps.
I also had an incident with my bill. The office told me they had a new bookkeeper which is fine, mistakes are made. However, I was fully charged and it took several calls and weeks to get it remedied. I had to cover it myself on my credit card and a few weeks later recievd a credit on my card. Again, the service and satisfaction was overall good, mistakes happen-it took longer than expected to remedy. Thank you.
Awesome experience thanks so much
No one seemed to hear my valid concerns about postponing this surgery, which is rife with CERTAIN complications (increased glare/halos/failed night vision). I asked three times to be set up with a regular 3-4 month check up, and was pressured to set a surgery date. No appt would be made. My gonio of 3 did not seem to scream “surgery needed”. On the contrary, especially since I was not given my history or progression of disease.
All’s good.
Dr. Gaur is amazing, and I have referred others to the practice already, many in fact! I love the staff and I'm grateful for my eyesight and my treatment and the friendly nature of all of the staff at the Assil Gaur Eye Institute.
Everyone was wonderful and kind
Dr Gaur’s support staff is always very patient and thorough! They seem to work in unison with Dr. Gaur. Very much appreciated.
Dr Gaur is terrific and tackles a problem straight on. I am very happy to be working with such a knowledgeable professional!!
Every encounter was pleasant and all staff members were informative, kind and caring.
Dr. Gaur is not only A great doctor but she is an angel.
Dr. Bagga before her was nasty impatient and very mean. I didn’t want to go to Assil institute any more even though I liked the staff, they are nice and kind.
God answered my prayers and sent an angel to take care of my eyes. She is so kind, patient, listens to my eye issues and give me solution .
I was suffering under Bagga’s care. But with Dr. Gaur I am happy to go for my appointments .
God bless Dr. Gaur and her staff .
The service provided by Dr. Gaur and staff was professional, informative and courteous.
A lovely office and the staff is excellent. I felt confident in the doctor's ability to take care of my issues.
Everything relating to the appointment was handled efficiently and professionally
Dr. Gaur and her staff at the eye institute diagnosed my detached retina and advise me to go to UCLA emergency ASAP.
Within 48 hours, UCLA performed emergency surgery to attach the retina at the Julie Stein Eye Clinic on UCLA campus. Now I have vision in my left eye.
Thank you Dr. Gaur
Thelonius
honestly, you guys were such a warm and friendly and professional outfit. I was very impressed and I wish I had more eyes.
Fabulous care by everyone at the office!
Very happy with the institute, though sometimes waits are a bit long.
I appreciate the care I receive.
Nothing more to add thank you.
Keep up the good work.
Just wish I could afford it they do not take my insurance.
Yes.
I requested an itemized bill while paying, and was told it would be sent the day after. A few days later I wrote an email to remind them. The secretary/assistant, L. Navarro, stated that billing in in charge. Billing wrote an email asking what I needed on Jan 31, 2025. I explained that they had not sent the itemized bill. It's 10 Feb. and there is no answer. If they cannot provide it, just let me know. Do not promise what you can't deliver. Otherwise, the staff (the day I visited) was pleasant and friendly.
All the staff members are very professional, friendly and helpful.
Unfortunately there was one incidence with a new employee where I was mistakenly charged for a deductible that my secondary insurance would’ve paid. She told me that it would be fixed right away but it wasn’t. I personally called the billing department and it was quickly taken care of.
Not at this time
Numerous emails and texts asking for the same information over and over. Wait before procedure was over one and a half hours. There were not enough seats so I had to stand. Perhaps reduce wait time to a half hour or less.
Everyone was very professional, helpful and friendly. It was very easy to ask questions.
Very amazing staff and customer service
Great, friendly staff. Britt got me started within minutes of my arrival. Dr P was fantastic in answering my eye questions
My first time there. They were honest and professional
Wait time was approximately 40 minutes. That needs to be resolved.
Thanks for your service!
Appreciate the care.
Dr assistant who examined me didn’t administer the eye pressure reading exam with competence and I could smell 2nd hand cigarette odor coming from her.
I am always so happy with the care of all doctors that have seen me and the amazing staff. Thank you
Dr Gaur was literally a "life saver." She looked at me and immediately recognized something was wrong and sent me for a CT scan. This scan was the first step in a very serious diagnosis and I'm now treating the issue correctly. Thank you!
Everyone is very nice and friendly!!
I was impressed with the cleanliness and professionalism. Things were communicated well for the most part. There was a follow up message from an office person that made my decision on surgery sound urgent but I understood from the doctor I had time as I was at risk but not currently showing any symptoms. So the message was a bit confusing. There are studies that show surgery may not be necessary. I would have liked to hear more about that and why the doctor felt I should go ahead with surgery. If I decide on surgery, I would still follow up with this practice.
Everything was clear.
Not at this time.
I feel safe and well cared for, knowing I am getting the best of care.
I had to wait too long for each visit, though doctor and other support staff seemed excellent. 30 minutes wait each time.
I was very satisfied with the entire experience. I will definitely be scheduling the surgery as soon as I can. Thank you to all the staff for being so kind.
Dr Gaur is a great doctor
I always have to wait a very long time for my appointment, sometimes over an hour which is unacceptable. I have learned that it helps to make the appointment first thing in the morning or right after lunch but even then, I usually have to wait. It’s a huge problem for me. Once I’m seen, the technicians are terrific but then, some times after that, I still have to wait for the doctor.
Had to wait longer than normal. Wasn't happy about that.
My experience at my appointment was excellent
The time allowed for each appointment has been under estimated on my last two appointments. I arrived on time, but I did not get called to be tested and examined for over an hour after my arrival. This also causes me to pay the maximum for parking.
Very pleased with everything . Have recommended Assil-Gaur to several persons recently.6
Staff always professional and Dr. Gaur is very thorough.
The best eye care in the city of Los Angeles. Period!
My last emergency visit with Dr G. was quite satisfactory. She put my fears at rest. Gave me a thorough check up.
Very positive experience with the multiple appointments I've had with the Assil eye institute.
she is the best she is caring for people visiting her i can't find anyone better than her
Great staff, GREAT DOCTOR!
Great office. Everyone if friendly and world class. Why would you go
anyplace else with their expertise and state of the art equipment? the only negative thing I can say, is that parking in their building is very expensive.
I am grateful to the entire staff of Dr. Assil's Eye Institute.
Great doctor and staff!!!!
No thank you.
Thank you Dr. Ghaur!
It was a very good experience. I also love the elevators there which I know seems like a random comment but I spend a lot of time at CHLA and their elevators are always broken.
I love my doctor
Very good experience!
I had my lasik eye surgery some 15 years ago and at least once a week, I still say thank you to Dr. Assil and his staff. When a different reason occurred other than a regular eye exam and I was sent to Dr. Sodhi-Gaur, I went through another very thorough exam and patient explaining to me of what had happened. I'm happy to say that my eyes are still doing great (this coming from someone who had coke bottle lenses in 2nd grade) after all this time. They are my number one referral when it comes to your eyes!
I appreciate it that we started on time and that the staff was so caring and capable. There are two things that I would like to share with you. One is that after finishing my left eye the nurse started prepping my left eye again. Two is that my ride found it stressful to wait in the right turn lane on Roxbury while blocking traffic. Otherwise a wonderful experience and I would highly recommend Assil Gaur
I am so happy with the results!! It has been life changing and I wish I did it sooner. Dr. Gaur is the absolute best and everyone on her team was very thorough and kind.
Best staff ever. Professional. Through.
Everyone was very helpful. Doctor very knowledgeable . I appreciated that I was given options regarding having eye surgery...
overall, it's always a good experience.
Perhaps adding the second additional follow up appointment in office much sooner? It is the eyes were protecting.
I've always had an exceptional experience with Dr. Gaur. She is a true example of professionalism, always pleasant and friendly, she listens attentively to my concerns and addresses them thoughtfully,
It's not every doctor that you ask to girl trip with you... #dr.gaur
It's not every 30+ year hero who stays after hours to make sure you have a hand to hold... #https://www.photographybyredman.com/
Honesty, honor, care, compassion and friendship define this team, from my first emergency retina surgery (2010) to my most recent micro-needling.
Every thing is good and I am so happy that I chousedDr. Gaur she is very kind and friendly also the staff are very goodf
It was a very pleasant experience with Dr Gaur and so nice to feel relieved to have a "team" (Dr Kataria referred me to Dr Gaur) on my side taking care of my vision .
The wait time was entirely too long. I had a 2:15 appointment and did not see the Dr until almost 4:00.
Everyone was very helpful.
Love Dr. Guar! Very thorough and knowledgeable.
Nothing at all.
Took time out to write down directions for my treatment!
I’ve always been treated well by the doctors and staff.
Staff was friendly, helpful and courteous
Dr. Gaur and staff were amazing! I'm glad I got my cataracts procedure done at Assil Gaur Eye Institute. You handle my case with knowledge, professionalism and much care from intake to follow up appointments.
Well run. Dr thorough. Staff friendly and knowledgeable
Clean Would recommend.
feel like more explanation is due when i leave
I'm very happy with the care I've received from the Assil - Gaur office, and I feel very confident in that care.
I am totally pleased with Dr. Gaur's pleasing and professional manner. She's a joy to work with. However, the surgical counselors could up their game in the communication area. Whenever I have an interaction with one of them, they say they will get back to me in a week or so and then I never hear from them again and have to follow up, usually a few times. I'm not sure what value they are adding to the practice.
I need little bit more time to consider about it
The main issue is always the wait time. The appointments always run very late. Outside of that, drs are very good but it’s super time consuming to go there.
Continued professional courteous care!
All aspects of treatment went smoothly and every person I interacted with was wonderful, kind, and helpful. Many thanks to Dr. Gaur for her positive and reassuring bedside manner during the operation, she calmed my nerves and made the process very comfortable. Also healing has been smooth and gone exactly as they’d informed me. I’d heard Assil Gaur Institute was the best, and after my treatment I’d recommend them to anyone seeking LASIK treatment.